Privacy Policy

What we collect

• • Account data: basic identity and authentication data needed to provide access.
• • Product input data: information you submit in forms (e.g., onboarding details for Online Presence, QR project content for QR Studio).
• • Operational data: logs and records needed to prevent abuse, enforce limits fairly, and support customer requests.
• • Payment and billing data: purchase status and billing metadata required to provide paid access. Card details are processed by the payment provider and are not stored directly by us.
• • Communications: emails you send to our support address and our replies.

Why we use it (legal bases)

• • Contract: to deliver the product or service you request and provide access to dashboards.
• • Legitimate interests: to maintain security, prevent misuse, and operate the platform reliably.
• • Legal obligations: for accounting, tax, and regulatory compliance where applicable.
• • Consent: where required (for example, if you opt in to receive specific updates).

Who we share data with

We do not sell personal data. We share data only with service providers necessary to operate the business (for example: hosting, authentication, file storage, payment processing), and only to the extent required to deliver the service.

Retention

We retain data for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce fair usage. Where a product uses usage limits, records may be retained to enforce those limits consistently.

Your rights (GDPR)

You may request access, rectification, deletion (where applicable), restriction, portability, and you may object to certain processing. To make a request, contact info@maxgensys.com.

Security

We apply reasonable organizational and technical measures to protect data. No method of transmission or storage is guaranteed to be 100% secure.

Changes to this policy

We may update this Privacy Policy to reflect improvements or legal changes. The latest version will be published on this page.